CUSTOM TRAINING DESIGN AND
TRAINING DELIVERY CAPABILITIES
The Training Clinic has specialized in training trainers for over 37 years, through workshops and courses, certificate programs and custom training design and delivery. Utilizing a Master Trainer staff of 18 train-the-trainer specialists we deliver involving, inter-active on-site programs on training design, delivery and the management of training.
Since 1977 we have been training trainers in the U.S., Canada, Southeast Asia and Europe. Over 150,000 learners have experienced our unique brand of trainer training.
Capabilities
In addition to a training design staff at our main office that is at your disposal, we have multi-lingual capability in Spanish and several European languages, both for design and delivery. In addition, we can train your trainers to deliver the content to your employees.
For a few examples of our training design assignments, click
HERE
Training Design
We offer quality in-house training programs for trainers, training managers and coordinators, training designers, supervisors, managers and secretarial support staff. We believe in learning by doing, not just by listening. All of our workshops require a high level of participation by the learner. Transfer of skills to the workplace is stressed by action planning during each workshop.
Here's what Lee Ann Zambrano of PacifiCare - Western Region Customer Service Center- had to say about our in-house program:
"I wanted to share with you the impact that the Training Clinic's 'Training Presenter Certification' course is having on our training organization. We recently conducted a six day workshop of this curriculum with sixteen of our trainers. The response has been extremely positive. The enthusiasm of our trainers is infectious. They have a renewed sense of purpose in their jobs and are really applying the concepts and skills taught in the course. The trainers have commented how much they value the information they received from the course. They have stated that compared to other 'train the trainer' courses they have attended, this one has provided superior content and practical use and application on the job."
Methods of presentation include lecturettes, discussions, case studies, non-threatening role plays, exercises,
videos and inventories. Class exercises and case studies are customized to the client's industry at no additional charge to the client.
Clients
We have delivered training design and delivery solutions to thousands of organizations, including:
U.S. Internal Revenue Service |
Nat'l Ass'n of Music Merchants |
Singapore Airlines |
First Interstate Bank |
Pension Benefit Guarantee Corp. |
Northrop Electronics |
ARCO Petroleum |
U.S. Department of Justice |
UCLA Medical Center |
The Irvine Company |
PacificCare Corporation |
Xerox |
Blue Cross of California |
Hilton Hotel Corporation |
IBM |
American Honda |
Orange County Transportation Auth. |
Unocal Corporation |
Chevron USA |
SW Bell Telephone |
Price Waterhouse |
Singapore Institute of Mgmt. |
Automobile Club, Southern California |
Transamerica Life Companies |
Benefits Of The Training Clinic Approach
If you need custom on-site training there are 20+ reasons to choose The Training Clinic:
- With over 37 years in business, 150,000 people trained in train-the-trainer techniques and thousands of past in-house clients, we have the experience to make your program a resounding success.
- When you first consider an custom program you will consult with our Managing Partner, Maria Chilcote, or our other Managing Partner, Melissa Smith, to formulate a no cost, no-obligation proposal that fits your needs. Your project will be managed by our senior management executives.
- With the assistance of Maria or Melissa you will complete a brief needs assessment to ensure that the training your people receive is "on target' and personalized to your organization's needs. From beginning to end, you will be guided by, and have immediate access to, the top people within our organization. They will ensure that you get what you want, when you want it and at a cost that is surprisingly affordable.
- With 18 Master Practitioner Instructors physically located throughout the United States, Canada and Europe we can respond to your in-house needs at one site or many, allowing you maximum flexibility while minimizing tuition and travel costs.
- We have more available workshops and content for you to choose from to sharpen your instructors' and training designers' skills than any other provider.
- With so much content available we create a 'custom" outline for you, selecting, lengthening or shortening to meet your needs.
- A Custom Certification Program can be created for workshops of 3-5 days in length.
- As with all of our workshops, the content is based on research conducted by The Training Clinic using the best and most current techniques available.
- Workshops are analyzed in 15-minute segments (using a Training Clinic copyrighted, exclusive technique) to select the best training method to communicate the content, while maintaining participants' interest. Lectures are kept to a minimum.
- Our workshops are revised on a regular basis with input from instructors, past participants and research into "state-of-the-art' materials to make sure the content is current, reliable and fresh.
- Our instructors "model" what they teach and train through demonstration of each
technique rather than by lecturing about it.
- All instructors are senior trainers with a wealth of experience, nearly all with over 25+ years of experience. They consistently receive rave reviews.
- Participants work on your organization's real issues and develop action plans and materials to use on the job the very next day.
- After the in-house training we provide feedback that includes: 1.) a copy of the participants' reactions, 2.) suggestions for maximizing the benefits of the training, 3.) tips on how to “make the training stick" in day-to-day work situations, 4.) recommendations on follow-up training to continue progress.
- In-house training demonstrates to your employees that you value them and want to improve their personal and professional effectiveness. And, when you choose the best to deliver the training it sends an even stronger message.
- In-house training provides all participants the same training, common points of reference and terminology.
- Each workshop handout includes a summary of skills and an action plan to implement the skills learned in the workshop.
- Participants receive post-workshop feedback on videotaped presentations or analysis of written plans where appropriate, at no additional cost.
- If "Distance Learning" is a part of your need, we have the experience to make your program a success.
We conduct in-house workshops on the following subjects:
For a no-obligation in-house proposal for any of the above workshops, please e-mail us at
info@thetrainingclinic.com or telephone us at
562-430-2484 or click the "on-site proposal" button:
