This
workshop helps the new supervisor adopt the appropriate perspective.
Build confidence by redefining your role, analyze your communication
style, handle issues in an assertive, not aggressive manner. Handle
manipulative employees successfully and identify new stressors and how
to deal with them successfully.
WORKSHOP
CONTENT
Unit
1:Overview
of Supervision and Management
Rate
yourself on 17 essential skills
Avoid
common pitfalls and management traps
Unit
2:Leadership
Style
Inventory
your style to learn your natural style
Your
range of styles
How to
be more effective as a leader
When to
use four leadership styles most effectively
Unit
3:More
about Leadership Styles
Give
effective orders and directions
Use a
positive approach to correcting errors
Give
feedback to motivate
Unit
4:Delegating
Overcome
barriers to delegation
Determine
when to delegate and to whom
Separate
delegation and task assignments
Unit
5:Tool
Kit
Plan
and Organize
How to
avoid a predictable crisis,
Avoid
time wasters
Set and
evaluate specific objectives
EXPECTED
OUTCOMES
At
the end of the workshop, the participant will be able to:
1.
Identify
and avoid common pitfalls of supervisors
2.
Identify
methods to avoid waste of resources through better planning
3.
Use
delegation of responsibility to improve employee productivity
4.
Identify
techniques to improve morale through a positive approach to correcting
errors
5.
Identify
ways to modify leadership style to improve employee effectiveness and
productivity
