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HOW TO ASSESS TRAINING NEEDS

a one-day workshop

Learn to use nine different “front-end” needs assessment tools effectively.  Tools include performance analysis, target population analysis, job and task analysis, and training methods analysis.  Learn to sort out training needs versus training “wants”.  Emphasis is given to writing surveys and questionnaires.  Tools are provided to measure the effects of training using four levels of evaluation.

 

WORKSHOP CONTENT

Unit 1: Overview of assessment, transfer of learning, and evaluation

 

Three-way partnership between trainer, manager and learner
Training plan overview
Types of needs assessment
Four types of evaluation

Unit 2: Assessing training needs 

Performance analysis – Is training appropriate? 
Goal analysis – what can training accomplish?
 Needs vs. wants – what’s the best type of training?
4 key tactics to build the ground work before training
How to make sure the right training was conducted
What kind of follow-up is appropriate?
 Post training performance analysis

 

Unit 3: The manager's role in the transfer of learning

How to get workplace results from training
How to involve managers prior to training
Identify performance required to achieve business goals
 8 key tips for preparing the employee before and after training
Manager's influence in coaching and giving feedback

 

Unit 4: Evaluate Training 

Reaction to learning and the role of trend analysis
How to measure learning and conduct appropriate tests
Does the skill transfer to the job?
How to measure bottom-line results.

 

EXPECTED OUTCOMES

By the end of the session, the participant will: 

1.  Identify techniques to use a nine-part transfer of learning strategy to transfer learning in the organization.
2.  Use pre-training and post training performance analysis as a tool to identify what hinders the transfer of learning.
3. Conduct three types of needs analysis to identify training needs and develop a training plan.
4.  Identify techniques to build a partnership with line managers to help learning transfer to the job.
5.  Use trend analysis to identify the level of satisfaction with training.
6.  Determine how well objectives were met.
7.  Use a validation tool to identify the transfer of learning to the workplace.
8.  Measure the value of training using cost benefit analysis to demonstrate return on investment.

 


Methods Used:

Lecturettes Discussions Case Studies Inventories
Audiovisuals   Role Plays Self Assessments Checklists
Audit Instruments Planning Tools Action Plans    

 

Content from this workshop can be combined with content from other workshops by The Training Clinic, for no additional cost to you, to create a "custom" workshop or certificate program to meet your specific needs. Contact us for a no-obligation, in-house proposal by clicking HERE.

 

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The Training Clinic

. . . America's Train-the-Trainer leader since 1977

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