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WORKSHOP
CONTENT
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Who
is the client? |
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Consulting
continuum |
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Performance
consulting skills |
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Performance
consulting skills inventory |
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Trainer
vs. consultant vs. change agent |
Unit 2: Management Commitment to Performance Improvement
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How
to build commitment |
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8-step
consulting process |
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Life
cycle of a training department |
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Contract
for results |
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Management
commitment checklist |
Unit 3: Diagnosing Problems
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Performance
analysis |
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Goal
analysis |
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Include
management in analysis |
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Develop
a performance improvement plan overview and example |
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Performance
Improvement Plan checklist |
Unit 4: Working With Others
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Check
your influencing style |
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Build
credibility and increase your influence |
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Consulting
incidents inventory |
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Responsiveness
to the organization |
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How
to develop partnerships |
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Steps
to increase leverage with others |
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Summary
and Action Plan |
EXPECTED OUTCOMES
At
the end of the training, the employee will be able to:
| 1. | Know
how to successfully deal with line managers. |
| 2. | Identify
8 steps in the consulting process. |
| 3. | Practice
ways to anticipate the changing training needs in your organization. |
| 4. | Identify
5 types of performance consulting skills you'll need to be successful. |
| 5. | Practice
how to gain management's commitment to performance improvement. |
| 6. | Use
a 16-step plan to build alliances with line managers. |
| 7. | Learn
how to contract for results, not just training activities. |
| 8. | Identify
essential elements of a performance improvement plan. |
| 9. | Distinguish
between roles of performance consultant, trainer and change agent. |
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Methods Used: |
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Lecturettes |
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Discussions |
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Case Studies |
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Inventories |
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Audiovisuals |
Role Plays |
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Self Assessments |
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Checklists |
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Audit Instruments |
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Planning Tools |
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Action Plans |
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Content from this workshop can be combined with content from other workshops by The Training Clinic, for no additional cost to you, to create a "custom" workshop or certificate program to meet your specific needs. Contact us for a no-obligation, in-house proposal by clicking HERE. |
Click here to return to in-house workshops: Train-the-Trainer Skills
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