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FACILITATION SKILLS
a two-day workshop

Practice effective facilitation and group process skills.  Identify the five stages of team development.  Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently.  Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.

 

WORKSHOP CONTENT

 Unit 1: What is Facilitation?

 Facilitation vs. presenting training vs. team leader
Types of facilitation
Task and maintenance functions in groups
What do facilitators do?

Unit 2: Facilitation Skills

Set a productive group climate
Establish ground rules
Match your communication style
Ask questions to solicit information and gain different points of view
Listen actively
Clarify to understand and focus
Give feedback
Give directions

Unit 3:  Group dynamics and group functions

How groups function
How to help groups grow and be productive
Brainstorming and problem solving techniques
How to gather information
Group decision making
Common group problems

Unit 4: Facilitation techniques 

Meeting planning steps
Responsibilities of the participant
 Increase participation and commitment
Form small groups
Use charting to generate discussion and verify understanding
Co-facilitation techniques
Application and practice

Unit 5: Resources 

Action plan and conclusion

EXPECTED OUTCOMES

At the end of the training, the employee will be able to:  

1.  Identify effective facilitation techniques to work productively with groups.
2. Practice 14 facilitation skills to ensure a group's success.
3. Help groups grow and develop through 5 stages to productive outcomes.
4. Use brainstorming, problem-solving and decision-making techniques correctly.
5.  Deal with difficult group members effectively.
6. Create dynamic and productive groups in work teams.


Methods Used:
Lecturettes Discussions Case Studies Inventories
Audiovisuals   Role Plays Self Assessments Checklists
Audit Instruments Planning Tools Action Plans    

 

Content from this workshop can be combined with content from other workshops by The Training Clinic, for no additional cost to you, to create a "custom" workshop or certificate program to meet your specific needs. Contact us for a no-obligation, in-house proposal by clicking HERE.

 

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The Training Clinic

. . . America's Train-the-Trainer leader since 1977
645 Seabreeze Dr., Seal Beach, California 90740

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