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WORKSHOP
CONTENT
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Facilitation
vs. presenting training vs. team leader |
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Types
of facilitation |
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Task
and maintenance functions in groups |
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What
do facilitators do? |
Unit 2: Facilitation Skills
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Set
a productive group climate |
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Establish
ground rules |
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Match
your communication style |
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Ask
questions to solicit information and gain different points of view |
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Listen
actively |
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Clarify
to understand and focus |
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Give feedback |
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Give
directions |
Unit 3: Group dynamics and group functions
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How
groups function |
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How
to help groups grow and be productive |
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Brainstorming
and problem solving techniques |
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How
to gather information |
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Group
decision making |
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Common
group problems |
Unit 4: Facilitation techniques
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Meeting
planning steps |
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Responsibilities
of the participant |
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Increase
participation and commitment |
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Form
small groups |
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Use
charting to generate discussion and verify understanding |
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Co-facilitation
techniques |
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Application
and practice |
Unit 5: Resources
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Action
plan and conclusion |
EXPECTED OUTCOMES
At
the end of the training, the employee will be able to:
| 1. | Identify
effective facilitation techniques to work productively with groups. |
| 2. | Practice
14 facilitation skills to ensure a group's success. |
| 3. | Help
groups grow and develop through 5 stages to productive outcomes. |
| 4. | Use
brainstorming, problem-solving and decision-making techniques correctly. |
| 5. | Deal
with difficult group members effectively. |
| 6. | Create
dynamic and productive groups in work teams. |
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Methods Used: |
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Lecturettes |
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Discussions |
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Case Studies |
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Inventories |
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Audiovisuals |
Role Plays |
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Self Assessments |
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Checklists |
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Audit Instruments |
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Planning Tools |
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Action Plans |
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Content from this workshop can be combined with content from other workshops by The Training Clinic, for no additional cost to you, to create a "custom" workshop or certificate program to meet your specific needs. Contact us for a no-obligation, in-house proposal by clicking HERE. |
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