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QUALITY CONTROL OF TRAINING
a one-day workshop

Identify 14 core instructor competencies, evaluate the effectiveness of instructors, subject matter experts and TQM facilitators.  Diagnose training program deficiencies and develop strategies to improve training.  Monitor and evaluate existing training with trend analysis and identify and implement quality improvement measures.

 

WORKSHOP CONTENT

Unit 1: What is Effective Instruction?

Identify 14 core instructor competencies
Evaluate current staff performance
Coach and develop trainers to eliminate deficiencies
Keep up to date with new training skills
 Workable instructor performance planning
 How to conduct a 150+ point training department audit
 How to evaluate on-the-job instruction
How to evaluate quality facilitators and subject matter experts (SMEs)

Unit 2: Improving Instructional Technique

Evaluate 10 aspects of your training style
How to build retention
50-50 training – talking isn’t training
Use 18 adult learning concepts to enhance learning
Five steps of adult learning
Match your training style to adult learning needs of the group

Unit 3:  Diagnose Training Deficiencies Correctly

Is the deficiency a training issue?
Did learning take place?
How to evaluate the content of training
Were the right methods used?
What other factors influence successful training?
How to design an effective training evaluation instrument

Unit 4: Improving Instructional Design 

Develop trainee materials that work
Develop exercises and activities
Create "discovery learning" in your activities
Create inventories, skill practice and multi-part exercises
How to develop effective case studies
Use a 15-point checklist to develop complete handouts

Unit 5: Monitor and Evaluate the Results of Existing Training 

Evaluate trainee reactions
Use trend analysis to evaluate and use feedback from participants
How to tell if employees use new skills after training
Measure bottom-line results effectively
14 tips to get the most from each training dollar
How to measure the cost effectiveness of your training
How to measure the cost of training vs. not training

Unit 6: Quality Improvement Measures for Training 

Are you asking the right feedback questions?
What to do if training didn't work
How improve your organization's training programs
How to involve supervisors to extend the results of training
Are improvement measures worth doing?

EXPECTED OUTCOMES

At the end of the training, the employee will be able to:  

1.  How to monitor and evaluate existing training programs for quality
2. Identify how to maintain training program effectiveness
3. How to find mentors in your training department
4. Assess the quality of an instructor's skills
5.  Create a performance plan to improve an instructor's skills
6. Use coaching and counseling techniques to improve an instructor's skills

Methods Used:

Lecturettes

Discussions

Case Studies

Inventories

Audiovisuals

 

Role Plays

Self Assessments

Checklists

Audit Instruments

Planning Tools

Action Plans

   

 

Content from this workshop can be combined with content from other workshops by The Training Clinic, for no additional cost to you, to create a "custom" workshop or certificate program to meet your specific needs. Contact us for a no-obligation, in-house proposal by clicking HERE.

 

Click here to return to in-house workshops: Train-the-Trainer Skills

 
 
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The Training Clinic

. . . America's Train-the-Trainer leader since 1977

645 Seabreeze Dr., Seal Beach, California 90740

 800-937-4698 ; Fax: 562-430-2724 ; email:  info@thetrainingclinic.com

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