TEAMWORK SKILLS
IN A PROJECT ENVIRONMENT
a one-day workshop
This workshop helps the team member build collaborative skills and achieve business objectives with others. Effective communication, feedback and project management skills are stressed.
WHAT YOU'LL LEARN:
At the end of the training, you will be able to:
- Identify characteristics of effective teams.
- Maintain team productivity through improving communications skills.
- Apply conflict reduction techniques in a team environment to find real solutions to productivity issues.
- Identify your own team's effectiveness by expressing team goals, roles and expectations.
WORKSHOP CONTENT
Unit 1: Introduction and Objectives
- What is a team?
- What makes a team work?
- Your personal objectives
Unit 2: Overview of Team Effectiveness
- How teams function: stages of group development
- Team assessment activities
Unit 3: Effective Team Communication Skills
- Ask questions to solicit information and gain different points of view
- Paraphrase for better understanding
- Feedback (how to tell others what you think)
- Assertive disagreements
- Practice assertion skills in typical situations
Unit 4: Team Work
- Team charter: objectives for the next year
- What is the output?
- What is our definition of success?
- Opportunities and threats
- Setting/verifying ground rules: process and operational norms
- Benchmarking best practices
Unit 5: Resources Tool Kit
- Team job descriptions
- Tips for brainstorming
- Decision making in teams
- Tips for effective meetings
- How to build trust and understanding in a team
CEUs:
This workshop qualifies for .6 of continuing education units.
