SURVIVAL SKILLS FOR THE
NEW SUPERVISOR
a one-day workshop
This workshop helps the new supervisor adopt the appropriate perspective. Build confidence by redefining your role, analyze your communication style, handle issues in an assertive, not aggressive manner. Handle manipulative employees successfully and identify new stressors and how to deal with them successfully.
WHAT YOU'LL LEARN:
At the end of the training, you will be able to:
- Identify and avoid common pitfalls of supervisors
- Identify methods to avoid waste of resources through better planning
- Use delegation of responsibility to improve employee productivity
- Identify techniques to improve morale through a positive approach to correcting errors
- Identify ways to modify leadership style to improve employee effectiveness and productivity
WORKSHOP CONTENT
Unit 1: Overview of Supervision and Management
- Rate yourself on 17 essential skills
- Avoid common pitfalls and management traps
Unit 2: Leadership Style
- Inventory your style to learn your natural style
- Your range of styles
- How to be more effective as a leader
- When to use four leadership styles most effectively
Unit 3: More about Leadership Styles
- Give effective orders and directions
- Use a positive approach to correcting errors
- Give feedback to motivate
Unit 4: Delegating
- Overcome barriers to delegation
- Determine when to delegate and to whom
- Separate delegation and task assignments
Unit 5: Tool Kit
- Plan and Organize
- How to avoid a predictable crisis
- Avoid time wasters
- Set and evaluate specific objectives
CEUs:
This workshop qualifies for .6 continuing education units.
