HOW TO ASSESS
TRAINING NEEDS
(a one-day workshop)
Learn to use nine different “front-end” needs assessment tools effectively. Tools include performance analysis, target population analysis, job and task analysis, and training methods analysis. Learn to sort out training needs versus training “wants”. Emphasis is given to writing surveys and questionnaires. Tools are provided to measure the effects of training using four levels of evaluation.
WHAT YOU'LL LEARN:
At the end of the training, you will be able to:
- Identify techniques to use a nine-part transfer of learning strategy to transfer learning in the organization.
- Use pre-training and post training performance analysis as a tool to identify what hinders the transfer of learning.
- Conduct three types of needs analysis to identify training needs and develop a training plan.
- Identify techniques to build a partnership with line managers to help learning transfer to the job.
- Use trend analysis to identify the level of satisfaction with training.
- Determine how well objectives were met.
- Use a validation tool to identify the transfer of learning to the workplace.
- Write case studies to apply key learning points to your organization
- Use a unique inventory to select three types of lesson plans correctly
- Use 4 effective evaluation methods and exactly how each works
- Measure the value of training using cost benefit analysis to demonstrate return on investment.
WORKSHOP CONTENT
Unit 1: Overview of Assessment, Transfer of Learning, and Evaluation
- Three-way partnership between trainer, manager and learner
- Training plan overview
- Types of needs assessment
- Four types of evaluation
Unit 2: Assessing Training Needs
- Performance analysis – Is training appropriate?
- Goal analysis – what can training accomplish?
- Needs vs. wants – what’s the best type of training?
- 4 key tactics to build the ground work before training
- How to make sure the right training was conducted
- What kind of follow-up is appropriate?
- Post training performance analysis
Unit 3: The Manager's Role in the Transfer of Learning
- How to get workplace results from training
- How to involve managers prior to training
- Identify performance required to achieve business goals
- 8 key tips for preparing the employee before and after training
- Manager's influence in coaching and giving feedback
Unit 4: Evaluate Training
- Reaction to learning and the role of trend analysis
- How to measure learning and conduct appropriate tests
- Does the skill transfer to the job?
- How to measure bottom-line results.
CEUs:
This workshop qualifies for .6 of continuing education units.
