PERFORMANCE CONSULTING
SKILLS FOR TRAINERS
A ONE-DAY PUBLIC WORKSHOP
Wednesday, January 18, 2012
Tuesday, June 19, 2012
(click on the desired date above to register on-line)
Hotel Huntington Beach
7667 Center Avenue
Huntington Beach, CA 92647
9 AM - 5 PM; registration opens at 8:30 AM
(click on the desired date above to register on-line)
Courtyard by Marriott Springfield
6710 Commerce Street
Springfield, VA. 22150
9 AM - 5 PM;
registration opens at 8:30 AM
Thursday, March 15, 2012
Tuesday, May 1, 2012
Monday, September 10, 2012
(click on the desired date above to register on-line)
Hilton Garden Inn
4090 Belt Line Road
Addison, TX 75001
9 AM - 5 PM; registration opens at 8:30 AM
Wednesday, June 20, 2012
(click on the desired date above to register on-line)
The Georgia Society of CPAs
Atlanta Financial Center, North Tower, 4th Floor
3352 Peachtree Rd.
Atlanta, GA. 30326
9 AM - 5 PM; registration opens at 8:30 AM
Identify the appropriate role for the internal consultant, build and maintain management's commitment to training, diagnose training problems correctly and use techniques to work with line managers effectively.
Advance Registration Now Open!
Register early and save! $549/per person for the one day workshop if you register more than one month prior to the workshop; $599/per person general registration. Group discounts available for groups of 3 or more participants from the same organization.
The Courtyard by Marriott Springfield has arranged special room rates for The Training Clinic attendees. To get these savings, please call 703 924-7200 and tell reservations that you are calling to take advantage of the special Training Clinic room rate.
What You'll Learn
Identify the appropriate role for the internal performance consultant. Learn to partner with business units to identify client needs. Use a variety of consulting roles appropriately. Use an eight-step internal consulting approach to build and maintain management's commitment to training, diagnose training problems correctly and work with line managers effectively.
WORKSHOP CONTENT
- Review workshop content and objectives
- Inventory your skills
- Set personal objectives for this session
Unit 1: Performance Consultant's Role
- Determine where you are in the life-cyle of a training department
- Describe what performance consulting is
- Determine benefits of performance consulting
- Review a consulting continuum, enhanced roles for the trainer
- Complete a performance consulting skills inventory
- Compare trainer vs. consultant vs. change agent
Unit 2: Performance Consulting Process
- Identify changes to anticipate with the transition
- Transition to performance consulting challenges
- Define the eight-step consulting process
- Describe how to contract for results
Unit 3: Diagnosing Performance Problems
- Sort training and non-training issues with performance analysis
- Review other barriers impacting analysis
- Conduct post analysis
- Develop a Performance Plan: overview and example
- Use a performance plan checklist
Unit 4: Working With Line Management
- Build credibility and increase your influence
- Check your influencing style, Consulting Incidents Inventory
- Identify how to be responsive to the organization's needs
- Develop partnerships with line managers
- Develop steps to increase your leverage with others
Workshop Objectives
By the end of the workshop, the participant will be able to:
- Determine how successful performance consultants operate
- Identify eight steps in the consulting process
- Practice ways to anticipate the changing training needs in your organization
- Describe four types of performance consulting skills needed to be successful
- Contract for results, not just training activities
- Distinguish between roles of a performance consultant, trainer and change agent
- Identify ten essential elements of a performance plan
- Practice how to gain management's commitment to performance consulting
- Use a 16-step plan to build alliances with line managers
- Identify how to influence line managers
- Build a performance consulting plan and gain management's agreement
- Market performance consulting services to prospective clients
What Past Participants Say:
- "Great job! I really enjoyed the group interaction."
- "Most beneficial: the hands on exercise."
- "The instructor did a wonderful job of sharing her experience."
CEUs:
This workshop qualifies for .6 of continuing education units.