e-TRAINING FACILITATOR
WORKSHOP
(a one-day workshop)
This workshop is designed for the trainer who will facilitate training programs in an e-learning setting.
WHAT YOU'LL LEARN:
At the end of the training, you will be able to:
- Describe the e-trainer's role as a facilitator of synchronous, asynchronous and blended learning
- Identify how to use adult learning concepts in an e-learning environment
- Use options for virtual introductions
- Use ten facilitation skills in an e-learning environment
- Promote learner interaction and participation
- Overcome pitfalls of facilitating e-learning
- Use four strategies to deal with problem learners
- Complete planning steps for an e-learning event
- Identify steps to orient the learner to your technology
WORKSHOP CONTENT
Unit 1: Overview
- What is e-learning
- Characteristics of synchronous, asynchronous and blended learning
- Methods for the best learning experiences for e-learners
- Five steps in adult learning
- Use adult learning concepts in e-learning
- Assess your skills, manage your expectations
Unit 2: Virtual Introductions and e-Facilitator Roles
- Options for virtual introductions
- Think like a course designer, facilitating material designed by others
- E-facilitator roles
- Ten facilitation skills that translate from the classroom to e-learning
Unit 3: e-Facilitation Skills
- How to give directions and set up learning activities
- How to compensate for lack of face-to-face contact
- Ten tools and tips to increase interaction and participation
Unit 4: e-Facilitation Questions and Pacing
- Use questions effectively
- Are the concepts clear?
- How can e-learners use what is taught?
- Keep the pace alive
- Off-air assignments and other options
Unit 5: e-Facilitation Pitfalls and Solutions
- Pitfalls and how to overcome them
- When to depart from the prepared script
- Netiquette and problem learner strategies
Unit 6: Prepare To Facilitate an e-Learning Event
- Target population: who's out there? Use questions effectively
- Create the event script or road map for the learning event
- Get materials to the right people
- How to connect with the virtual learner
Unit 7: Use The Technology To The Best Advantage
- Orient the learner to the technology
- Use tools to promote interaction
- Knowing system capabilities and limits
- Who is available to troubleshoot
- Technical support for 24/7 learning
- Evaluate learners and monitor progress
- Participant feedback: ask the right questions
- Compiling feedback information and next steps
Unit 8: Resources and Conclusion
- Answers to activities
- Lettering and charting suggestions for white boards
- Glossary of e-learning terms
- Questions to ask at each of the five adult learning steps
- Bibliography of books, articles and websites
- Index to materials
- Participant feedback
CEUs:
This workshop qualifies for .6 of continuing education units.

