FACILITATION SKILLS
FOR TRAINERS
(a
one-day workshop)
Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
WHAT YOU'LL LEARN:
At the end of the training, you will be able to:
- Identify effective facilitation techniques to work productively with groups.
- Practice 14 facilitation skills to ensure a group's success.
- Help groups grow and develop through 5 stages to productive outcomes.
- Use brainstorming, problem-solving and decision-making techniques correctly.
- Deal with difficult group members effectively.
- Create dynamic and productive groups in work teams.
WORKSHOP CONTENT
Unit 1: What Is Facilitation?
- Facilitation vs. presenting training vs. team leader
- Types of facilitation
- Task and maintenance functions in groups
- What do facilitators do?
Unit 2: Facilitation Skills
- Set a productive group climate
- Establish ground rules
- Match your communication style
- Ask questions to solicit information and gain different points of view
- Listen actively
- Clarify to understand and focus
- Give feedback
- Give directions
Unit 3: Group Dynamics and Group Functions
- How groups function
- How to help groups grow and be productive
- Brainstorming and problem solving techniques
- How to gather information
- Group decision making
- Common group problems
Unit 4: Facilitation Techniques
- Meeting planning steps
- Responsibilities of the participant
- Increase participation and commitment
- Form small groups
- Use charting to generate discussion and verify understanding
- Co-facilitation techniques
- Application and practice
Unit 5: Resources
- Action plan and conclusion
CEUs:
This workshop qualifies for .6 of continuing education units.
