HOW TO DESIGN AND PRESENT TECHNICAL TRAINING
(2-day workshop - optional third-day participant practice)
This two-day workshop is for the subject matter expert or instructor who develops and/or presents training. The content and methods are appropriate for large group instruction as well as on-the-job training. Elements of "How to Design Effective Training Programs" and "How to Present Training With Impact!" are combined for the technical environment.
WHAT YOU'LL LEARN:
At the end of the training, you will be able to:
- Describe a systematic approach to easily help people use new technical tools and processes.
- Use adult learning techniques to improve retention and reduce learner resistance.
- Get feedback on 10 key elements of your instructional style.
- Identify different ways learners prefer to learn and how to adjust the trainer’s teaching style to be successful.
- Select the best method to train learners.
- Pace methods to maintain high energy and active learning by the participants.
- Practice making training interesting, not boring.
- Select the best method to train employees ‑ depending on the skill level.
- Identify how much practice is needed to build a new skill.
- Use three strategies to handle problem learners.
- Practice coaching techniques to help learners become self-directed.
- Avoid overuse of lecture and involve participants in their own learning.
WORKSHOP CONTENT
Unit 1: Course Overview and Introduction
- Inventory your current skills
- Getting off to a good start - how to begin a technical training session
Unit 2: Helping Adults Learn
- How to build retention
- Identify three styles of learning
- Use 18 adult learning concepts to enhance learning
- Evaluate 10 aspects of your instructional style
- Teach a 5-minute lesson to a partner
Unit 3: Prepare to Train
- Focus on achievable training objectives
- Select and sequence appropriate technical training methods
- Determine how much time is required to build a skill
- Practice a pacing technique to avoid boredom
Unit 4: Facilitation Techniques
- Butterflies and how to handle them
- Avoid overuse of lectures
- Increase participation and “discovery” learning during a lecture
- Use basic questions to promote understanding
- Paraphrase for better understanding
- Discussion techniques to enhance learning
- A 4-step method to conduct effective demonstrations
- Give effective feedback to learners to motivate and correct
- Handle problem learners assertively
Unit 5: Optional Participant Practice Facilitation Sessions
- The third day will be devoted to “practice facilitation” sessions presented by each participant. The participant will conduct a 10 minute session. A critique sheet that focuses on process, content and delivery will be used for peer and instructor feedback.
Unit 6: Resources
- Who needs training?
- 6 easy steps to break down a task into its teachable parts
- Create effective handouts
- Select appropriate visual support
- Prepare an action plan to transfer skills to your job
CEUs:
This workshop qualifies for 1.2 of continuing education units.
